Privacy Policy

PONTE COMERCIO PRIVATE LIMITED — PRIVACY POLICY

1. INTRODUCTION

Ponte Comercio Private Limited (“Ponte”, “Company”, “Platform”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and business data of all users, vendors, buyers, suppliers, manufacturers, and visitors.

This Privacy Policy (“Privacy Policy”) outlines how we collect, use, store, process, disclose, and protect your information when you visit or use our platform, engage our Sourcing and Buying Agency services, list products, or conduct transactions through us.

By accessing the Platform, creating an account, or utilizing any of our services, you consent to the collection, usage, and disclosure practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

We collect both personal data and commercial business information to facilitate marketplace transactions, sourcing agency operations, and legal compliance.

• Personal Identification Information: Name, email address, phone number, job title, national identity proof (e.g., Aadhaar, Passport, PAN), and official designation.
• Business & Corporate Data: Registered business name, trade name, corporate structure, business registration documents, Goods and Services Tax (GST) details, Import Export Code (IEC), bank account details, business addresses, tax identification numbers, and factory/office location photos or documents.
• Product & Listing Data: Product descriptions, images, pricing structures, certifications, test reports, trademark information, and manufacturing capacity details provided by Sellers.
• Sourcing & Procurement Data: Buyer RFQs (Requests for Quotations), target prices, custom manufacturing specs, inspection preferences, shipping preferences, and communication history between buyers, agents, and suppliers.
• Technical & Usage Information: IP address, browser type, device identifier, operating system, geolocation data, log information, and cookies.

3. HOW WE USE YOUR INFORMATION

We process your information for the following operational, commercial, and legal purposes:

• Marketplace Operations: Facilitating communication, listings, matchmaking, and transactions between buyers and sellers.
• Buying Agency & Sourcing Services: Processing procurement requests, verifying suppliers, arranging pre-shipment inspections, coordinating third-party logistics, and evaluating factory operations.
• Verification & Due Diligence: Conducting discretionary identity checks, GST verification, IEC validation, and compliance reviews to minimize platform fraud.
• Communication: Sending transaction updates, order confirmations, invoicing details, platform alerts, and administrative communications.
• Legal & Regulatory Compliance: Complying with applicable statutory requirements under Indian law, customs regulations, anti-money laundering frameworks, and tax authorities.

4. DISCLOSURE & SHARING OF INFORMATION

We do not sell your personal data. However, we share relevant information under the following operational circumstances:

• Between Buyers and Sellers/Suppliers: Sharing contact details, product requirements, and technical specifications necessary to fulfill sourcing requests or complete marketplace orders.
• Third-Party Logistics & Inspection Partners: Disclosing location details, cargo specs, and representative contact information to inspection agencies, customs brokers, shipping lines, and freight forwarders.
• Service Providers: Sharing data with cloud storage providers, payment gateways, IT support vendors, and legal/financial advisors bound by confidentiality obligations.
• Legal Enforcement & Authorities: Disclosing information when required by law, court orders, subpoena, or government requests, or to enforce our platform terms and protect rights, safety, or property.

5. DATA RETENTION AND SECURITY

• Security Measures: We implement industry-standard physical, technical, and administrative safeguards to protect data from unauthorized access, loss, or alteration.
• Data Retention: We retain personal and corporate information for as long as your account remains active, or as required by applicable tax, export, accounting, and legal record-keeping obligations in India.

6. YOUR RIGHTS

Depending on applicable laws, you have the right to:

• Access, review, and request updates to your personal or business account information.
• Request the deletion of non-essential personal data (subject to legal retention mandates).
• Opt out of marketing and promotional communications.

To exercise these rights, contact us at [Insert Privacy/Support Email].

7. CHANGES TO THIS PRIVACY POLICY

Ponte reserves the right to modify this Privacy Policy at any time. Changes become effective immediately upon posting to the Platform. Your continued use of the Platform after updates constitutes acceptance of the modified policy.